Faq
  • Problem #1. "Log on Failed"

    Reasons:
    1. You have updated the launcher with the game process running, therefore you need to complete the game process and update the launcher again.
    Solutions:
    1. In the folder with the game run the program 'Enjoy_Helper.exe'.
    2. It is necessary to make -5 versions back. If I have the latest version of 1106, I install 1101 and click 'Set version Update'.
  • Problem #2. "Disconnect"

    Reasons:
    1. Bad internet connection.
    2. Bad ping.
    Solutions:
    1. Your Internet provider is not stable or is far from our data center.
    2. Add the folder with the client to the exclusion list of your antivirus.
  • Problem # 3. "Not Enough Memory"

    Reasons:
    1. This error occurs on any windows. The problem is your video card, if you get this error, then you are like me, the owner of the GTX 1050/1060/1070 video card ...
    Solutions:
    1. Use the GTX graphics card until 2014. (problem only with NVIDIA GTX 2015/2016/2017/2018/2019)
    2. Use AMD video cards, they are perfect for our game, even if your 2019 video card.
    3. Try displaying the screen through the VGA motherboard.