• Problem #1. "Log on Failed"

    1. You have updated the launcher with the game process running, therefore you need to complete the game process and update the launcher again.
    1. In the folder with the game run the program 'Enjoy_Helper.exe'.
    2. It is necessary to make -5 versions back. If I have the latest version of 1106, I install 1101 and click 'Set version Update'.
  • Problem #2. "Disconnect"

    1. Bad internet connection.
    2. Bad ping.
    1. Your Internet provider is not stable or is far from our data center.
    2. Add the folder with the client to the exclusion list of your antivirus.
  • Problem # 3. "Not Enough Memory"

    1. This error occurs on any windows. The problem is your video card, if you get this error, then you are like me, the owner of the GTX 1050/1060/1070 video card ...
    1. Use the GTX graphics card until 2014. (problem only with NVIDIA GTX 2015/2016/2017/2018/2019)
    2. Use AMD video cards, they are perfect for our game, even if your 2019 video card.
    3. Try displaying the screen through the VGA motherboard.
  • Problem # 4. "Camera or Game lags"

    1. This often happens when new Windows updates or drivers for a video card (or other) appear.
    2. You can also try to unpack the new game client.